Project 2010 Demo and Evaluation Pack–An Unexpected Error has occurred

A couple of users on the Project forums have run into issues getting the Project Server Demo Pack to install onto the 2010 Information Worker Demonstration and Evaluation Virtual Machine. On the surface the demo pack appears to install without issue.

Installation Complete

But when you try to navigate to http://project.contoso.com/PWA you get the dreaded ‘An unexpected error has occurred’.

An Unexpected Error has occurred

On navigating the Central Administration > Application Management > Manage Service Applications Project Server Service Application and checking the provisioned Project sites, it appears that no Project Server Web App sites have been provisioned, even though the demo installer reported it was successful.

No Project instances provisioned

It seems that the installer runs into an issue when the underlying demo VM has either expired or was not activated prior to installing the Project Demo and Eval pack. Luckily, fixing the problem couldn’t be simpler.

Firstly, follow the instructions to activate the IW Demo and Evaluation VM, this will require you to add a second internet connected NIC to the VM to allow the activation to occur. Once the VM has been activated, you should see the following.

Activation Successful

As the demo installer has done most of the hard work, including restoring the various databases, creating the web application and configuring things like the Secure Store and Excel Services, all that is remaining is to (re)provision the Project Web App site using the restored databases. To do so, navigate to Central Administration > Application Management > Manage Service Applications Project Server Service Application and choose to ‘Create a Project Web App Site’.

In the web page, choose the ‘project’ web application to host the Project Web App as per below.

Project Web App - Configuration 1

Then enter the names of the databases that were previously restored as per below and click on ok.

Project Web App - Configuration 2

After a short while the Project Web App site will provision and http://project.contoso.com/PWA will be accessible without the dreaded ‘An unexpected error has occurred’.

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5 thoughts on “Project 2010 Demo and Evaluation Pack–An Unexpected Error has occurred

  1. Pingback: Tweets that mention Project 2010 Demo and Evaluation Pack–An Unexpected Error has occurred « EPMSource -- Topsy.com

  2. Good point. I had this problem. When I discoverd this, I thought, what the hell did these guys with this kit. Such a beautifull work of powershell and they forgot to create the Project Server site!
    Thank you for the workaround.

  3. I also confirm, no Project Web Access site created on demo instance. Strangely my demo instance not even has Project web application and either project server databases. What it means, if I create new web application and PWA site, I will get just blank instance of Project Server 2010. It’s not at all demo instance for me. I am building my own Virtual hard disk by installing Project Server 2010 :)

  4. I ran into the same issue. Thanks a lot for the fix.
    BTW, I had to do an additional iisreset after PWA provision.

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